Note : Due to the difference between different monitors, the picture may not reflect the actual color of the item. We guarantee the style is the same as shown in the pictures.
Are the product photos real?
Yes.All the photos displayed are 100% real.And photos are all taken by ourselves.But maybe there are some color shading because of the monitors.And limited by photography technology,most of our goods are much more beautiful than the photos.
When will you ship my order?
Generally most of our products are in stock,your order will be shipped out within 1-2 working days after your payment is verified by AliExpress.But in case of any hot products are temporarily out of stock,well try to control within 5 days.
How can I make sure I am ordering the right size?
Most of the shoes in our website are available only in full-sizes.To confirm whether the selected item is in stock,please use the drop-down box to see all available size in that style.
What sizes are available to order?
Since we are international company,our shoes may larger or smaller than the standard sizes you are used to.it is best to check the actual measurements(Foot Length)in the size chart on the shoes product page and compare them to your foot measurements before ordering.
How about the refund or replacement?
(1)If there is any problems,please contact us in 3 days after order received.If the goods in your possession over 4 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.(We will check goods carefully before shipping.)
(2)All returned items MUST BE put in the original packaging and a true tracking No.is required.please specific reason for the return and you AliExpress ID.
(3)We will refund your FULL WINNING BID AMOUNT,upon receipt of item in its original condition and packaging will all components and accessories include.Or,you may choose to have a replacement.
(4)Return shiping should be paid by the Buyer.
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|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.